How Escrow Works

Escrow, step by step

No payment ever goes straight from you to a brand. We hold your money in escrow, and it stays there until the order has reached you.

1. Awaiting payment: once you place an order, you pay into our escrow wallet with crypto or another available payment rail.
2. Funds held: after we confirm the payment has landed, your money is held securely in escrow.
3. Ordered from brand: acting for you, we place the order with the brand and pay for it.
4. Shipped: your parcel goes directly from the brand to you, and we add the tracking number to your order.
5. Delivered: the package reaches you.
6. Released: at this point, and not before, the brand receives its payment. Anything that goes wrong ahead of delivery is covered.

At checkout you will see an escrow & service fee listed openly. It is how we are paid for sourcing, escrow protection and support. This page is not medical advice, and all products are for research use only.